MIS Project Essays - Member States Of The United Nations, Republics

MIS Project SNI has been sought out to implement a Management Information System for Park Place Hotels in South Korea. The MIS project, part of a hotel management system, will be an integral part of positioning Park Place Hotels as a world class facility appealing to affluent business travelers. We have researched the project with respect to technical requirements and cultural risks of conducting business in South Korea. SNI has successful, relevant experience in developing and installing a similar system for Comfort Suites in Texas eighteen months ago. Based on this experience and the close parallel in system requirements, we believe SNI possesses the technical expertise to be successful. The project is expected to generate $1.28 million in revenue. Doing business in a foreign country will be new to SNI. South Korea is an excellent place for this expansion of our market. "Korea, with its abundant skilled workforce, well-developed social infrastructure, and large domestic market...will create an environment in which business can prosper" (American Chamber of Commerce in Korea, 1998). We have explored the extensive research available on Korean culture and protocol and believe that with proper preparation our technicians and managers will succeed in building successful working relationships. We believe this project presents a unique opportunity for SNI to expand its market and will likely result in additional opportunities in Korea and potentially other countries. We recommend a team be assigned to negotiate an agreement with Park Place Hotels for the development, installation, training, and maintenance of their Hotel Management System. TABLE OF CONTENTS Page I. Introduction 6 II. Method and Criteria 6 Sources of information 6 Project elements 6 Technical 6 Cultural 6 III. Evaluation and Analysis 7 About SNI 7 Mission Statement and Vision 7 Organizational Chart 7 Strategic Business Plan 8 Management Strategy 8 Project Description and Purpose (Goal) 8 Overview 8 Current Situation and Project Objective 9 Proposed System 10 Software Hardware, Manpower Resources Required 10 Financial Breakdown and Implications 11 Critical Success Factors 12 Design, Training, and Implementation 12 Anticipated Difficulties in Development and Implementation 12 Cultural Success Factors 13 Overview 13 Language, Education, and Work Ethic 14 Legal and Financial Issues 15 Social and Ethical Issues 16 Korean Business Practices 17 Customs and Protocols 18 IV. Conclusions and Recommendations 20 V. Annotated Bibliography 22 VI. Appendix A. Capabilities of LMS PRO 1.4 24 B. Financial Breakdown of Park Place Hotel Project 26 C. Gantt Chart 27 I. INTRODUCTION Strategic Networking, Inc. (SNI) is an innovative information services and business solutions company. This feasibility study explores the advantages, disadvantages, and critical success factors in expanding our reach beyond the borders of the United States into the global marketplace. Specifically, SNI was approached to implement a Management Information System for a hotel chain in South Korea. Remarkably, the project is nearly identical to the Comfort Suites Project SNI completed eighteen months ago in Dallas, TX. Our success and reputation resulting from that project came to the attention of our potential Korean partners. Does SNI have the capability and available resources to implement this project? Absolutely! This paper explores the financial benefits and risks associated with conducting business in Korea. Extensive research was conducted concerning the cultural, political, and social environment in Korea. It is our belief that the financial rewards of this project outweigh the numerous challenges we will face. II. METHOD AND CRITERIA Sources of Information Information in this paper should be considered extremely reliable. It is based on extensive research on American/Korean business practices conducted through the U. S. Department of State, U.S. Embassy, Seoul, Korea, U.S. Department of Commerce, Korea-U.S. Committee on Business Cooperation (CBC), Korean American Chamber of Commerce, Central Intelligence Agency, area Korean business leaders, as well as traditional library and internet sources. Project Elements There are two elements to this feasibility study: 1. Technical ? Does SNI have the software, hardware, manpower, and training assets available to successfully implement the project? 2. Cultural ? The cultural "risks" associated with this project are immense. We will assess political, legal, ethical, and social issues and how they may impact the project. III. EVALUATION AND ANALYSIS About SNI Mission Statement and Vision SNI is an innovative information services and business solutions company. SNI helps companies become more productive. SNI helps create new business lines and enter new markets. SNI delivers services and solutions focused on each client's needs, with particular emphasis on helping clients more effectively serve their customers. SNI integrates three core disciplines in providing solutions and services to its clients: business integration, systems integration and applications development, and information technology infrastructure services. Strategic Networking, Inc. Organizational Chart Figure 1.